Plush is committed to deliver your order with good quality packaging within given time frame. We ship throughout the week, except Sunday & Public holidays. To ensure that your order reaches you in good condition, in the promised span of time, we ship through reputed courier agencies only.
How the delivery charge is calculated for multiple units?
The shipping charge is specified separately for every product. For multiple products ordered the programme adds up the total of all individual shipping charges. Thus, a customer who orders three products is charged the total of all individual delivery charges associated with each product. Thus the delivery fee is calculated separately when a customer orders different products.
How long does it take for an order to arrive?
Orders in stock are dispatched within 7-8 working days or as per the delivery date specified by you at the time of placing the order. Orders out of stock will take upto 3-4 weeks to reach you. Delivery of all orders will be duly done to the address as mentioned by you at the time of placing the order.
What if the product is received in damaged condition?
If you think, you have received the product in a bad condition or if the packaging is tampered with or damaged before delivery, please refuse to accept the package and return the package to the delivery person. Also, please call our customer care at 9999270219 or email us at info@plushkashmir.com mentioning your Order ID. We will personally ensure that a brand new replacement is issued to you with no additional cost. Please make sure that the original product tag and packing is intact when you send us the product back.